酒店日常英语口语

1 Welcome to our hotel! 欢迎光临(我们酒店). 2 Welcome, sir/madam! 欢迎光临. 3 Good morning/afternoon/evening. 早上/下午/晚上好!

4 Front Office/Restaurant/Recreational Meeting Room/Guestroom/Operator, May I help you? 您好,总台/餐厅/康乐中心/总机(我能为您做些什么?) 5 Tarime Petroleum Hotel, May I help you? 您好,塔里木石油酒店(我能为您做些什么?) 6 May I have your name/room number, please? 您可以告诉我您的姓名/房号吗? 7 One moment, please. 请您稍候。 8 Thanks! 谢谢您! 9 My pleasure! 不用客气! 10 Thank you for waiting. 您久等了. 11 Sorry to keep you waiting. 对不起让您久等了. 12 Do you speak Chinese/English? 请问您讲中文/英文吗? 13 Do you have a reservation? 请问您有预订吗?

14 Show me your passport or identification, please. 请出示一下您的护照或证件。 15 How would you like to pay? In cash or by credit card? 您用什么方式付款，是用现金还是信用卡？

16 please show me your credit card. 请出示您的信用卡. 17 Please sign here. 请在这儿签字。 18 Here is your charge please. 这是找您的零钱。 19 This way, please. 这边请。 20 Follow me, please. 请跟我来。 21 After you, please. 您先请。

22 Hope you enjoy your stay! 希望您在这里过得愉快! 23 Hope you have a good trip! 祝您旅途愉快! 24 Good luck! 祝您好运！ 25 Have a nice day！ 祝您一天愉快！ 26 Here you are. 给您。 27 Sorry . 对不起。 28 Not at all. 没关系。 29 Of course. 当然可以。

30 Pardon? 请您再重复一遍,好吗? 31 No problem. 没问题。

32 Excuse me. 对不起，打扰一下。