Your Name

567 Rosewood Lane Colorado Springs, CO 81207 (960) 555-1212 someone@example.com

Objective

Executive assistant position allowing for parlay of demonstrated organization, customer service, communication, and project management skills proven by 12 years of successful, profitable self-employment.

Profile

Motivated, personable business professional with multiple college degrees and a successful 12-year track record of profitable small business ownership. Talent for quickly mastering technology – recently completed Microsoft Office Suite certificate course. Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential records. Demonstrated history of producing accurate, timely reports meeting stringent HMO and insurance guidelines.

Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills. Skills Summary

Project Management

Report Preparation

Written Correspondence

General Office Skills Computer Savvy Customer Service Scheduling

Marketing & Sales Insurance Billing Accounting/Bookkeeping Front-Office Operations

Professional Presentations

Professional Experience

COMMUNICATION: REPORTS/PRESENTATIONS/TECHNOLOGY

Prepare complex reports for managed care organizations and insurance companies, ensuring full compliance

with agency requirements and tight deadlines.

Author professional correspondence to customers and vendors.

Design and deliver series of classes for local businesses and associations, providing ergonomic counseling and

educating employees on proper lifting techniques to avoid injury.

Conduct small-group sessions on meditation/relaxation techniques.

Communicate medical concepts to patients using layman’s terms to facilitate understanding.

Rapidly learn and master varied computer programs; recently completed Microsoft Office Suite certificate

course.

CUSTOMER SERVICE/MARKETING/PROBLEM SOLVING

Oversee front-office operations and provide impeccable customer service:

Built a clientele supported by 60% referral business.

Develop and implement strategic marketing plan for business:

Launched a thriving private practice, building revenue from $0 to over $72K in first three years with

minimal overhead.

Create special promotions, write/design print and outdoor advertising, and coordinate all media buying. Won over a highly skeptical medical community as the first chiropractor to target MDs for informative in-

service demonstrations, classes, and booths:

Presentations resulted in standing-room-only crowds of 50+.

Four MDs subsequently became patients, and referred family members as well.

Increased client base by one-third resulting from MD referrals.