管理学测试

Chapter 6 Decision Making: The Essence of the Manager’s Job

TRUE/FALSE QUESTIONS

THE DECISION-MAKING PROCESS

1. Problem identification is purely objective.

(False; moderate; p. 157)

2. The second step in the decision-making process is identifying a problem.

(False; easy; p. 158)

3. A decision criterion defines what is relevant in a decision.

(True; moderate; p. 158)

4. The fourth step of the decision-making process requires the decision maker to list viable alternatives that could resolve the problem.

(True; easy; p. 159)

5. Once the alternatives have been identified, a decision maker must analyze each one.

(True; moderate; p. 159)

6. The step in the decision-making process that involves choosing a best alternative is termed implementation.

(False; moderate; p. 160)

THE MANAGER AS DECISION MAKER

7. Making decisions is with the essence of management.

(True; easy; p. 161)

8. Managerial decision making is assumed to be rational.

(True; moderate; p. 162)

9. One assumption of rationality is that we cannot know all of the alternatives.

(False; difficult; p. 162)

10. Managers tend to operate under assumptions of bounded rationality.

(True; moderate; p. 163)

11. Studies of the events leading up to the Challenger space shuttle disaster point to an escalation of commitment by decision makers.

(True; moderate; p. 163)