Dif cult Customer (B0001)

A: Good evening. My name is Fabio, I’ll be your waiter ___tonight. May I take your order?

B: No, I’m still working ___ it. This menu __ not _ ___English. What’s good here?

A: For you sir, I would recommend spaghetti and meatballs.

B: ________ come with ________?

A: It comes with either soup or salad and ____________glass of wine, Sir.

B: I’ll go with the _________and __________, salad and the wine.

A: Excellent choice, your order will be ready soon.

B: How _________ soon?

A: Twenty minutes?

B: You know what? I’ll just go ____ a burger _____ the street.

Elementary - Calling In Sick (B0002)

A: Hello, ______________, how may I help you?

B: Hi, Daniel, Julie here.

A: Hi, Julie, how are you?

B: Actually, I’m ________ quite ___ today.

A: OH, I’m sorry to hear that. What’s wrong?

B: I think I’m ___________ with the u. I have a headache, a ______ throat a __________ and I’m feeling slightly _________. A: I see... so you’re calling in sick?

B: Yes, I was hoping to take the day off to recover.

A: OK, then. Try _____ get some rest.

Daily Life - Hotel Upgrade (C0003)

A: Good afternoon. What ______ do for you?

B: ___ like to check in please. I have a _________ _____the name Anthony Roberts.

A: All right. R.O.B.E.R.T.S... Oh, Mr. Roberts ________expecting you and here is your

___________ to the _________________.

B: But ______ must be some mistake; my reservation _______ standard room.

A: Are you sure? Let me double check .

B: Yeah. Here, this is my ___________ number.

A: ______ right Mr. Roberts, there seems to be a _____, unfortunately we’re _________ at the moment .

B: So

A: Not __ worry. We’re pleased to offer you a _________________.

B: Presidential suite baby!

The Of ce - I need an assistant! (C0004)

A: ...______ told you before, we just don’t have the resources to hire ______ an assistant.

B: I understand that, but the _______ we’re _________.

A: The _________ just not right. The economy is bad, and it’s __________ take ___ new staff.

B: Yeah, I guess you’re right.... here’s an idea, what if we hire an ______? She would take some __ the ______ my shoulders.

A: She?

B: Yeah, you know, a recent graduate. She could give me a hand ________________________ and we could keep our ______down. A: That sounds reasonable... _______ see what I can do.

A: Tony, ___________ to introduce you to your new assistant.

B: OK, great! Let’s _______!

C: Hi, I’m Adam.

B: Oh... hi... I’m Tony...

Daily Life - Cut In Line (C0005)

A: I can’t _______________________ two hours to get here. The traf c ___ New York is unbelievable.

B: Yeah, but just relax honey, we’re here ____ we’re going on vacation. In a few hours we’ll be in Hawaii, and you’ll be on

_____________.